A certain batch of the dealer fitted after market alloys are reported to be defective and Mahindra is silently offering a free replacement on these wheels.
Mahindra has issued a silent recall for the XUV500 after customers complained of the alloy wheel breaking off abruptly while the SUV was in motion. The wheels in question are not the OEM fitted ones but the optional alloys that are available as an accessory called ‘Speed-Rim’ at the company’s dealerships. There were several unrelated incidents reported of the alloy wheel breaking without any external impact which raised questions on the quality of these wheels provided by the automaker.
Taking notice of the issue, Mahindra conducted an investigation into the matter and have thus issued a recall for the defective units fitted on the XUV500 starting this month. The company is contacting the customers of the affected units and is replacing the defective alloy wheel (same design) free of charge on the SUV. Customers with the aforementioned alloys can also contact their respective dealers and check if the alloy wheel on their model is defective.
Since the alloy wheels were an accessory and not an OEM unit, Mahindra has not issued a recall officially. While this may be a silent incident, the automaker’s flagship offering has been a part of several official recalls in the past with reasons ranging from airbag software upgrade, clutch problems to defective vacuum pump in engines among others. Launched in 2011, the XUV500 is due for a facelift later this year and will get revised front fascia, interiors and certain mechanical upgrades.
Source – Team-BHP.com