J.D. Power has released their U.S. Initial Quality Study results for 2014, where General Motors, Hyundai and Porsche got pretty much full marks for customer satisfaction. This continues despite consumers still struggling with new age gizmos going maniac in their vehicles. GM’s Buick, Chevrolet and GMC captured loads of awards compared to anyone else in 2014 with six vehicles winning in their segments. Meanwhile, Porsche and Hyundai were ranked the best overall in the mass-market and premium categories. Hyundai reported 94 issues per 100 vehicles in the first 90 days while Porsche reported 74 issues per 100 cars.
On the other side of the tunnel, Fiat-Chrysler Automobiles came last in the quality study with 206 problems per 100 vehicles reported in the survey period itself! Jeep came second last with 146 issues per 100 vehicles. Dodge, maker of the Viper, was just below the industry average figure at 124 issues per 100 vehicles. Other American manufacturers such as Ram and Chrysler fared quite high with an average of 116 issues per 100 vehicles.
This is the first time Hyundai is at the top of the charts as it was seen previously that the Korean manufacturer was bound to come on top this year. Hyundai, with their consistent quality and pure agenda of keeping the customer service excellent and taking notes from Toyota to make bomb proof cars without sacrificing on quality, is working very well. Hyundai is one of the very serious manufacturers having high levels of dedication towards world domination. Who knows, the year 2025 will be ruled by the Koreans after Volkswagen!
