The Competition Commission of India (CCI) has asked its Director General (Investigations) to submit a report within 45 days regarding a complaint filed by a consumer under section 4 of the Competition Act, 2002 against Honda, Hyundai and Volkswagen. The automakers have been accused of using their dominant position to abuse the consumers. The complaint states how these companies make their spare parts available only through their authorised dealers at exorbitant rates. How many of you have faced such issues of spare parts being available only at the company dealerships at expensive prices?
“This practice by the international car makers does not give the consumer a fair price advantage as he has no choice but to buy the spare parts from authorised dealers. Prima facie it makes a case and the DG has been ordered to probe the matter further,” an official said.