Chevrolet has completed the recall process of Cruze sedans fitted with faulty Takata airbags in India.
More than 12,000 units of the Cruze which were manufactured between 2009 and 2017 were recalled by the carmaker that has exited India.
Announced back in 25th February 2019, the Chevrolet Cruze recall was issued as part of a global recall undertaken by several car manufacturers including BMW, Honda and Toyota.
The issue was with the airbag inflators from Takata that may deploy with excessive internal pressure when activated, thereby causing injury or safety risk to occupants of the vehicle.
According to Chevrolet, its after-sales team have completed the inspection and replacement of faulty parts in over 12,000 Cruze sedans.
However, the carmaker wants to ensure that all the affected customers are covered duly. Vice President (Commercial Operations) of Chevrolet India, Markus Sternberg, has stated that there might still be a small number of customers who may not have had an opportunity to get their vehicles inspected.
Thus, the company has asked its customers to visit either the company’s India website or the GM Takata Airbag India website to verify if their vehicle is affected by the recall.
In case, their vehicle needs to be addressed, customers need to make a reservation to get their vehicle inspected and the faulty part replaced for free at the earliest.
Although the brand has exited India, it has promised to continue serving its customers for at least a decade by offering after-sales service and spare parts.
